Telehealth

Get Quality Care from Home with Video Visits

Syracuse Community Health now offers convenient telehealth appointments so you can see your provider from anywhere. Connect with our medical and dental teams through video or phone visits using your smartphone, computer, or tablet. We’re here to provide the same caring, quality service you trust—right from the comfort of your home.

Recognized for Quality Care
in Our Community​

Care From Anywhere

Quality Care From the Comfort of Home

Telehealth brings your Syracuse Community Health care team to you — wherever you are. Connect by secure video for many primary care and behavioral health visits, without the trip to the office.

Convenient Virtual Visits. Connect from home, work, or anywhere.

Secure & Private. Confidential video appointments.

Same Trusted Team. Care from the providers you know.

Why Syracuse Community Health

Care You Can Trust, Close to Home

Accredited, experienced, and committed to meeting you where you are.

Care From Home

See your provider from the comfort of home.

Secure & Private

Confidential video visits that protect your privacy.

Same-Day Availability

Connect quickly for many types of visits.

Medicaid & Insurance Accepted

We accept Medicaid, Medicare, and most insurance.

Connected to Your Care Team

The same trusted providers, virtually.

For the Whole Family

Telehealth visits for adults and children.

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PATIENT RESOURCES

Helpful Information for Your Visit

Our experienced healthcare professionals work collaboratively to provide comprehensive, patient-centered care tailored to your individual needs.

OUr Services

Services Include

Virtual Primary Care Visits

Behavioral Health Telehealth

Follow-Up Appointments

Medication Management

Chronic Disease Check-Ins

Prescription Refills

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Find Care Near You

Convenient, Accessible Locations Across Our Community

Available Wherever You Are
Connect by secure video

Walk-In Hours

Monday – Friday

8:30 AM to 4:30 PM

EXPERT HEALTHCARE PROVIDERS IN SYRACUSE

Meet the Specialist Behind Your Care

Our experienced healthcare professionals work collaboratively to provide comprehensive, patient-centered care tailored to your individual needs.

Mustafa Awayda,

MD

Internal Medicine

Denise Baker

Denise Baker,

MD

Vanessa Bogan

Hon. Vanessa Bogan,

Chair

Sighle McManus

Sighle McManus,

Director of Human Resources

John Milligan,

Chief Financial Officer

Shirley Rowser,

Board Member

Naveed Aman,

DMD

Dental Director

Chima Chionuma

Chima Chionuma,

MD

Chief Medical Officer

Ofrona Reid,

MD

President & CEO

Patient Information & FAQs

Getting Care Shouldn't Be Complicated

Explore expert health tips, community news, and wellness insights from Syracuse Community Health to keep you and your family informed and empowered on your journey to better health.

Yes, Syracuse Community Health offers telehealth appointments for general medical care, dental care, and more. You can have a video visit using your smartphone, computer, or tablet, or we can arrange a phone-only appointment if you prefer. Call (315) 476-8773 to schedule your telehealth visit today.

Scheduling a telehealth appointment is easy—just call Syracuse Community Health at (315) 476-8773. Our team will set up your video or phone visit and answer any questions you have. You’ll receive an email link one day before your appointment with instructions on how to connect.

For a video telehealth appointment, you’ll need a smartphone, computer, or tablet with a camera and microphone. Make sure you have a reliable internet connection and a private space to talk with your provider. If you don’t have video capability, we can arrange a telephone-only appointment for you.

Yes, Syracuse Community Health accepts Medicaid and most insurance plans for telehealth visits. As a Federally Qualified Health Center (FQHC), we also provide care for patients without insurance using a sliding fee scale. Call (315) 476-8773 to discuss your coverage and schedule your telehealth appointment.

You’ll click your email link 15 minutes before your appointment to sign in and check in with our admissions team. A nurse will meet with you first to discuss your symptoms and health concerns, then you’ll be connected with your medical or dental provider for your full appointment. The entire process is designed to be simple and convenient from your home.

Yes, Syracuse Community Health offers telehealth appointments for dental care in addition to general medical visits. While some dental issues may require an in-person visit, our dental team can provide consultations, follow-up care, and guidance through video appointments. Call (315) 476-8773 to find out if telehealth is right for your dental needs.

Telehealth visit costs vary based on your insurance coverage. Syracuse Community Health accepts most insurance plans, including Medicaid, and we offer a sliding fee discount program for uninsured or underinsured patients. Contact us at (315) 476-8773 to learn about costs specific to your situation before your appointment.

Telehealth appointments are available for current Syracuse Community Health patients who are already established in our system. If you’re a new patient, we may ask you to come in for an initial in-person visit first, but we can discuss your options when you call (315) 476-8773.

No problem—Syracuse Community Health offers telephone-only telehealth appointments for patients who don’t have internet access or video capability. Just let us know when you call (315) 476-8773 to schedule, and we’ll set up a phone appointment instead of a video visit.

Telehealth appointments provide high-quality care for many medical and dental concerns, allowing you to see the same trusted providers at Syracuse Community Health from the comfort of your home. While some conditions require in-person examination, telehealth is excellent for follow-ups, medication management, consultations, and many common health issues. Your provider will let you know if an in-person visit is needed.

Connect With Your Care Team

Call 315-476-7921 to schedule a telehealth visit.