Telehealth

Get Quality Care from Home with Video Visits

Syracuse Community Health now offers convenient telehealth appointments so you can see your provider from anywhere. Connect with our medical and dental teams through video or phone visits using your smartphone, computer, or tablet. We’re here to provide the same caring, quality service you trust—right from the comfort of your home.

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A WHOLE-PERSON APPROACH

Take the First Step to Recovery with Syracuse Community Health

At Syracuse Community Health, we believe in treating the whole person. Our approach recognizes the connection between mind, body, and spirituality to support your recovery journey.

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Care You Can Trust, Close to Home

Accredited, experienced, and committed to meeting you where you are.

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Helpful Information for Your Visit

Our experienced healthcare professionals work collaboratively to provide comprehensive, patient-centered care tailored to your individual needs.

Conditions We Treat

If you or someone you know is experiencing any of the following, we are here to help.

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Schedule Telehealth Appointments With Syracuse Community Health

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OUr Services

Services Include

Comprehensive support for mental health, substance use, and recovery.

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Convenient, Accessible Locations Across Our Community

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Walk-In Hours

Monday – Friday

8:30 AM to 4:30 PM
OASAS

EXPERT HEALTHCARE PROVIDERS IN SYRACUSE

Meet the Specialist Behind Your Care

Our experienced healthcare professionals work collaboratively to provide comprehensive, patient-centered care tailored to your individual needs.

Mustafa Awayda,

MD

TBD

Denise Baker

Denise Baker,

MD

Vanessa Bogan

Hon. Vanessa Bogan,

Chair

Sighle McManus

Sighle McManus,

Director of Human Resources

John Milligan,

Chief Financial Officer

Naveed Aman,

DMD

Dental Director

Chima Chionuma

Chima Chionuma,

MD

Chief Medical Officer

Ofrona Reid,

MD

President & CEO

Ritu Bajaj,

OD

Optometrist

PATIENT SUCCESS STORIES

Don’t take our word for it

Rated 5 out of 5
“Dr. Horowitz is very professional, knowledgeable, and makes you feel at ease.”
Patient
Rated 5 out of 5
“Great Doctor.”
Patient
Patient Information & FAQs

Getting Care Shouldn't Be Complicated

Explore expert health tips, community news, and wellness insights from Syracuse Community Health to keep you and your family informed and empowered on your journey to better health.

Yes, Syracuse Community Health offers telehealth appointments for general medical care, dental care, and more. You can have a video visit using your smartphone, computer, or tablet, or we can arrange a phone-only appointment if you prefer. Call (315) 476-8773 to schedule your telehealth visit today.

Scheduling a telehealth appointment is easy—just call Syracuse Community Health at (315) 476-8773. Our team will set up your video or phone visit and answer any questions you have. You’ll receive an email link one day before your appointment with instructions on how to connect.

For a video telehealth appointment, you’ll need a smartphone, computer, or tablet with a camera and microphone. Make sure you have a reliable internet connection and a private space to talk with your provider. If you don’t have video capability, we can arrange a telephone-only appointment for you.

Yes, Syracuse Community Health accepts Medicaid and most insurance plans for telehealth visits. As a Federally Qualified Health Center (FQHC), we also provide care for patients without insurance using a sliding fee scale. Call (315) 476-8773 to discuss your coverage and schedule your telehealth appointment.

You’ll click your email link 15 minutes before your appointment to sign in and check in with our admissions team. A nurse will meet with you first to discuss your symptoms and health concerns, then you’ll be connected with your medical or dental provider for your full appointment. The entire process is designed to be simple and convenient from your home.

Yes, Syracuse Community Health offers telehealth appointments for dental care in addition to general medical visits. While some dental issues may require an in-person visit, our dental team can provide consultations, follow-up care, and guidance through video appointments. Call (315) 476-8773 to find out if telehealth is right for your dental needs.

Telehealth visit costs vary based on your insurance coverage. Syracuse Community Health accepts most insurance plans, including Medicaid, and we offer a sliding fee discount program for uninsured or underinsured patients. Contact us at (315) 476-8773 to learn about costs specific to your situation before your appointment.

Telehealth appointments are available for current Syracuse Community Health patients who are already established in our system. If you’re a new patient, we may ask you to come in for an initial in-person visit first, but we can discuss your options when you call (315) 476-8773.

No problem—Syracuse Community Health offers telephone-only telehealth appointments for patients who don’t have internet access or video capability. Just let us know when you call (315) 476-8773 to schedule, and we’ll set up a phone appointment instead of a video visit.

Telehealth appointments provide high-quality care for many medical and dental concerns, allowing you to see the same trusted providers at Syracuse Community Health from the comfort of your home. While some conditions require in-person examination, telehealth is excellent for follow-ups, medication management, consultations, and many common health issues. Your provider will let you know if an in-person visit is needed.

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