Care Coordination Services

Get Connected to the Care and Support You Need

At Syracuse Community Health, every patient receives care coordination as part of their healthcare. Our Care Coordinators help you connect with essential services like transportation, childcare, housing assistance, health insurance, and food resources. We also help schedule appointments for dental care, eye exams, podiatry, nutrition counseling, and women’s health services—making sure nothing stands in the way of your health.

Recognized for Quality Care
in Our Community​

A WHOLE-PERSON APPROACH

Take the First Step to Recovery with Syracuse Community Health

At Syracuse Community Health, we believe in treating the whole person. Our approach recognizes the connection between mind, body, and spirituality to support your recovery journey.

Why Syracuse Community Health

Care You Can Trust, Close to Home

Accredited, experienced, and committed to meeting you where you are.

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PATIENT RESOURCES

Helpful Information for Your Visit

Our experienced healthcare professionals work collaboratively to provide comprehensive, patient-centered care tailored to your individual needs.

Conditions We Treat

If you or someone you know is experiencing any of the following, we are here to help.

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Appointment Scheduling Assistance

Barrier-free Healthcare Access

Comprehensive Care Coordination

Comprehensive Support Connections

Community Resource Connections

Continuing Care Support

Health Insurance Guidance

Specialty Appointment Assistance

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OUr Services

Services Include

Comprehensive support for mental health, substance use, and recovery.

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Find Care Near You

Convenient, Accessible Locations Across Our Community

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Walk-In Hours

Monday – Friday

8:30 AM to 4:30 PM
OASAS

EXPERT HEALTHCARE PROVIDERS IN SYRACUSE

Meet the Specialist Behind Your Care

Our experienced healthcare professionals work collaboratively to provide comprehensive, patient-centered care tailored to your individual needs.

Mustafa Awayda,

MD

TBD

Denise Baker

Denise Baker,

MD

Vanessa Bogan

Hon. Vanessa Bogan,

Chair

Sighle McManus

Sighle McManus,

Director of Human Resources

John Milligan,

Chief Financial Officer

Naveed Aman,

DMD

Dental Director

Chima Chionuma

Chima Chionuma,

MD

Chief Medical Officer

Ofrona Reid,

MD

President & CEO

Ritu Bajaj,

OD

Optometrist

PATIENT SUCCESS STORIES

Don’t take our word for it

Rated 5 out of 5
“Dr. Horowitz is very professional, knowledgeable, and makes you feel at ease.”
Patient
Rated 5 out of 5
“Great Doctor.”
Patient
Patient Information & FAQs

Getting Care Shouldn't Be Complicated

Explore expert health tips, community news, and wellness insights from Syracuse Community Health to keep you and your family informed and empowered on your journey to better health.

Yes, care coordination is especially helpful for patients managing diabetes, high blood pressure, asthma, or other ongoing health conditions. Syracuse Community Health Care Coordinators help you keep track of multiple appointments, medications, and specialist visits while connecting you with resources like nutrition programs and medication assistance. We ensure nothing falls through the cracks as you manage your health.

Care coordination helps you connect all parts of your healthcare and life needs in one place. At Syracuse Community Health, our Care Coordinators assist with scheduling medical appointments, finding transportation, accessing food banks, securing housing assistance, and connecting you with social services. We work to remove barriers so you can focus on staying healthy, no matter what challenges you’re facing.

Yes, our Care Coordinators at Syracuse Community Health can arrange transportation to and from your medical appointments. Whether you need rides to our health center or to specialist appointments elsewhere in Onondaga County, we’ll help connect you with reliable transportation resources. Getting to your appointments shouldn’t be a barrier to your health.

Our Care Coordinators can schedule a wide range of appointments, including dental care, eye exams, podiatry (foot care), nutrition counseling, and women’s health visits. We also help coordinate specialty care appointments and ensure all your providers are working together. At Syracuse Community Health, we make managing multiple appointments simple and stress-free.

Our Care Coordinators can schedule a wide range of appointments including dental care, eye exams, podiatry (foot care), nutrition counseling, and women’s health visits. We also help coordinate specialty care appointments and ensure all your providers are working together. At Syracuse Community Health, we make managing multiple appointments simple and stress-free.

Absolutely. Syracuse Community Health Care Coordinators connect patients with housing resources, food banks, emergency assistance programs, and social services throughout Onondaga County. We understand that stable housing and food security are essential to your health, and we’re here to help you access these critical resources.

Care coordination services at Syracuse Community Health are provided at no additional cost to our patients. Whether you have insurance or not, you won’t receive a separate bill for working with our Care Coordinators. We believe everyone deserves help navigating their healthcare, regardless of their ability to pay.

Care coordination services at Syracuse Community Health are provided at no additional cost to our patients. Whether you have insurance or not, you won’t receive a separate bill for working with our Care Coordinators. We believe everyone deserves help navigating their healthcare, regardless of their ability to pay.

Care coordinators at Syracuse Community Health guide you through the entire health insurance application process, including completing Medicaid paperwork, gathering required documents, and connecting you with enrollment specialists in Onondaga County. They can explain your coverage options, help you understand what plans you qualify for, and follow up to ensure your application is processed. Even while your application is pending, our care coordinators ensure you continue receiving the medical care you need at our FQHC.

A care coordinator at Syracuse Community Health acts as your personal healthcare navigator, scheduling and tracking all your medical appointments, ensuring each specialist has your updated information, and helping you understand what to expect at each visit. They coordinate with your primary care provider, specialists, labs, and other services to prevent missed appointments and scheduling conflicts. Your care coordinator also arranges transportation if needed and sends you appointment reminders so you never miss important follow-up care.

Healing Starts With One Step.

If you'd like to talk now, we're ready to listen.