Syracuse Community Health now offers convenient telehealth appointments so you can see your provider from anywhere. Connect with our medical and dental teams through video or phone visits using your smartphone, computer, or tablet. We’re here to provide the same caring, quality service you trust—right from the comfort of your home.
Our experienced healthcare professionals work collaboratively to provide comprehensive, patient-centered care tailored to your individual needs
Our experienced healthcare professionals work collaboratively to provide comprehensive, patient-centered care tailored to your individual needs.
We’ve answered our most common questions to help you prepare for your visit.
Yes, Syracuse Community Health offers telehealth appointments for general medical care, dental care, and more. You can have a video visit using your smartphone, computer, or tablet, or we can arrange a phone-only appointment if you prefer. Call (315) 476-8773 to schedule your telehealth visit today.
Scheduling a telehealth appointment is easy—just call Syracuse Community Health at (315) 476-8773. Our team will set up your video or phone visit and answer any questions you have. You’ll receive an email link one day before your appointment with instructions on how to connect.
For a video telehealth appointment, you’ll need a smartphone, computer, or tablet with a camera and microphone. Make sure you have a reliable internet connection and a private space to talk with your provider. If you don’t have video capability, we can arrange a telephone-only appointment for you.
Yes, Syracuse Community Health accepts Medicaid and most insurance plans for telehealth visits. As a Federally Qualified Health Center (FQHC), we also provide care for patients without insurance using a sliding fee scale. Call (315) 476-8773 to discuss your coverage and schedule your telehealth appointment.
You’ll click your email link 15 minutes before your appointment to sign in and check in with our admissions team. A nurse will meet with you first to discuss your symptoms and health concerns, then you’ll be connected with your medical or dental provider for your full appointment. The entire process is designed to be simple and convenient from your home.
Yes, Syracuse Community Health offers telehealth appointments for dental care in addition to general medical visits. While some dental issues may require an in-person visit, our dental team can provide consultations, follow-up care, and guidance through video appointments. Call (315) 476-8773 to find out if telehealth is right for your dental needs.
Telehealth visit costs vary based on your insurance coverage. Syracuse Community Health accepts most insurance plans, including Medicaid, and we offer a sliding fee discount program for uninsured or underinsured patients. Contact us at (315) 476-8773 to learn about costs specific to your situation before your appointment.
Telehealth appointments are available for current Syracuse Community Health patients who are already established in our system. If you’re a new patient, we may ask you to come in for an initial in-person visit first, but we can discuss your options when you call (315) 476-8773.
No problem—Syracuse Community Health offers telephone-only telehealth appointments for patients who don’t have internet access or video capability. Just let us know when you call (315) 476-8773 to schedule, and we’ll set up a phone appointment instead of a video visit.
Telehealth appointments provide high-quality care for many medical and dental concerns, allowing you to see the same trusted providers at Syracuse Community Health from the comfort of your home. While some conditions require in-person examination, telehealth is excellent for follow-ups, medication management, consultations, and many common health issues. Your provider will let you know if an in-person visit is needed.
